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Job Opportunity

Applications Support Analyst

Do you take pride in providing a high-level of service? Do you enjoy the feeling of accomplishment in solving a problem with only partial information? If so, TeeRun is looking to hire their next all-star to head up the support efforts for one of our most prestigious clients – and this person could be you.

We are currently seeking an Applications Support Analyst to join our growing team!

As an Applications Support Analyst, you will be involved in the support of a suite of products that manages the promotional efforts for one of the nation’s largest consumer packaged goods companies. Success in this position will result in meeting the needs of over 2,500 end users across the country. You will interact directly with users to provide level 2 and 3 support, research issues and make recommendations for application enhancements. Other responsibilities include authoring and executing ad-hoc reports, providing break-fix/minor application modifications and interfacing with the client’s help desk personnel. The ideal candidate for this entry level position will also have the opportunity of transitioning to a development role within the team.

Here at TeeRun we take our work seriously and we have a lot of fun doing it! Our office location in downtown Lexington is convenient and has a work environment that tops most corporate opportunities – without the office politics. We offer competitive pay along with health and retirement benefits plus performance-based bonuses. In addition, some of our office perks include; free Starbucks® coffee and breakfast, monthly team lunches, company-sponsored happy hours and the occasional viewing of sporting events. But don’t mistake our casual work environment and dress for a casual approach. We work hard, play hard and expect the same from you.

Requirements:

  • Bachelors degree in Computer Science, Engineering or equivalent work experience
  • 1-3 years in a software/systems support or analyst role
  • Proven SQL skills (Oracle PL/SQL preferred)
  •  Web application development experience in either java/jsp or C#/ASP.NET a plus
  • Tenacious problem solving both in capability and attitude
  • Self-starter with a desire and ability to learn new concepts and technology quickly
  • Entrepreneurial-minded with the ability to make decisions both independently and collaboratively
  • Flexible and eager to pinch hit at a moment’s notice
  • Strong interpersonal skills with a keen sense of meeting customer service needs
  • Excellent written and oral communication skills
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